To ensure all new members have the best opportunity to reach their fitness, weight loss or lifestyle goals they undergo the QHotels Leisure Member Service Plan. To set up the motivational and educational email element of this programme enter your new member’s details in the form below and click ‘submit’. Once completed, they will receive a series of automated timed emails offering support, advice and guidance in their first twelve weeks of membership. This email will also be used to send club offers, updates and newsletters going forward.
Any data added must comply with the data protection act.
The Member Service Plan involves a series of 1-2-1 sessions predetermined series of touch points and an automated email programme inline with Standard Operating Procedures. An overview of the customer touch points involved are shown in the downloadable document below.
Member Service Plan - Touchpoint download.
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